PERANCANGAN DAN IMPLEMENTASI SISTEM INFORMASI OTOMATIS VIA WHATSAPP "SIJI BANTUL" DI RUTAN KELAS IIB BANTUL

Authors
  • Afifa Fauna Maretanastart Syaputri

    Politeknik Pengayoman Indonesia
    Author
  • Meitisa Vanya Simanjuntak

    Politeknik Pengayoman Indonesia
    Author
Keywords:
WhatsApp autoresponder, information system, Rutan Kelas IIB Bantul, community service, digital transformation
Abstract

This community service program developed an automatic information system named "Siji Bantul" based on WhatsApp autoresponder to improve information services at Rutan Kelas IIB Bantul. The initiative addresses limited public access to information and the high workload of officers handling repetitive inquiries. Using a simple technological approach, the system reduced response time from 15 minutes to less than 2 minutes, decreased officer workload by 40%, and increased user satisfaction by 85%. Implementation was conducted in four stages: preparation, development, testing, and deployment. The results demonstrate that digital transformation in public services can start with low-cost solutions that have significant impact. This program not only enhanced service efficiency but also serves as a model for other Class II detention centers. Further development is recommended, including automatic notifications and periodic evaluations to ensure sustainability.

References

Aliyah, I., Matahari, M., & Firman, F. (2020). Perancangan Sistem Informasi Nilai Mahasiswa Berbasis Web pada Prodi PTI FKIP UNIMUDA Sorong. JURNAL PETISI (Pendidikan Teknologi Informasi), 1(1)

Wulandari, A. (2022). Perancangan Sistem Informasi Pengolahan Data Nilai Mahasiswa Berbasis Web Pada Kampus Politeknik Aisyiyah Pontianak (Doctoral dissertation, Politeknik'Aisyiyah Pontianak)

Kementerian Hukum dan HAM. (2023). Laporan Akses Informasi Masyarakat Terhadap Layanan Rutan. Jakarta: Kemenkumham RI.

Rutan Kelas IIB Bantul. (2025). Data Jumlah Pegawai dan Warga Binaan. Bantul: Laporan Internal.

We Are Social. (2024). Digital Report 2024: Indonesia. Diakses dari https://wearesocial.com

Zainal A. Hasibuan, “Langkah-langkah Strategis dan Taktis Pengembangan E-Government untuk Pemda”, (Jurnal Sistem Informasi MTI UI Vol 3 – No. 1 – April 2007), hlm. 67-68

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Published
2025-08-19
Section
Articles

How to Cite

PERANCANGAN DAN IMPLEMENTASI SISTEM INFORMASI OTOMATIS VIA WHATSAPP "SIJI BANTUL" DI RUTAN KELAS IIB BANTUL. (2025). Causa: Jurnal Hukum Dan Kewarganegaraan, 15(9), 161-170. https://doi.org/10.6679/kaa92w02

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