IMPLEMENTATION OF SIX SIGMA DMAIC METHODOLOGY IN THE TEAM FOUNDATION SERVER RELEASE NOTES ON-TIME DELIVERING FOR BOX TEST TEAM
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The study investigates the application of the Six Sigma DMAIC (Define, Measure, Analyze, Improve, and Control) methodology to improve the on-time delivery of Team Foundation Server (TFS) release notes for the Box Test Team at PT. XYZ Indonesia. The company, engaged in software development for automatic transmission systems, faced substantial delays, with only 31% of projects meeting delivery deadline between 2012 to 2018. Using DMAIC, the team identified key causes of delays, such as communication issues, unclear requirements, and limited resources. The improvements made to approval times and code reviews led to a significant reduction in delays and enhanced customer satisfaction. This case study demonstrates the successful application of Six Sigma in optimizing software development processes, ensuring timely project delivery, and improving operational efficiency.
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