Optimalisasi Pelayanan Publik Melalui Implementasi Sistem CRM di Kelurahan Kalisari. Triwikrama: Jurnal Ilmu Sosial, [S. l.], v. 8, n. 3, p. 81–90, 2025. DOI: 10.9963/53kbh596. Disponível em: https://ejournal.cahayailmubangsa.institute/index.php/triwikrama/article/view/209. Acesso em: 4 jul. 2025.