EMOTIONS AND MOODS IN DECISION MAKING
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Abstract
Emosi dan suasana hati berpengaruh signifikan terhadap proses pengambilan keputusan, baik secara individual maupun dalam organisasi. Studi ini melakukan tinjauan pustaka sistematis (Systematic Literature Review/SLR) terhadap sepuluh abstrak jurnal (2016–2024) untuk memetakan dasar teoretis, mengidentifikasi kesenjangan riset, dan memberikan arah penelitian masa depan terkait peran emosi dalam pengambilan keputusan dan pembelajaran organisasi. Dengan menggunakan kerangka seperti Action Priming Perspective, Rational Groupthink, dan Bayesian Learning, temuan menunjukkan bahwa emosi diskret (misalnya ketakutan, kesedihan) memengaruhi kecenderungan penggunaan strategi keputusan yang terstruktur atau intuitif. Emosi kolektif juga berperan dalam kapasitas belajar organisasi, tergantung bagaimana emosi dimobilisasi dalam proses deliberatif. Kesenjangan utama mencakup kurangnya integrasi teori psikologis dan organisasi serta minimnya penerapan simulasi agent-based untuk mengkaji peran minoritas emosional dalam keputusan kelompok. Studi ini merekomendasikan pengembangan model terpadu afektif-kognitif-sosial dan penggunaan metode longitudinal serta pelatihan berbasis simulasi untuk memperkuat pembelajaran organisasi yang adaptif.
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