THE INFLUENCE OF BRAND AMBASSADORS, BRAND IMAGE, AND PRODUCT QUALITY ON WHITELAB SKINCARE PRODUCT PURCHASE DECISIONS
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Abstract
This study aims to determine the influence of brand ambassadors, brand image, and product quality on the purchase decision of whitelab skincare products. The data collection method in this study uses a questionnaire with a distribution using Google Form with a likert scale score of 1-5. Meanwhile, the approach method used in this study is a quantitative method with descriptive statistical analysis techniques and multiple linear regression analysis to determine the relationship between the variables of Brand Ambassador, Brand Image, Product Quality and Purchase Decision. The sample used in this study amounted to 100 respondents determined by purposive sampling. Data analysis in this study was carried out with the help of SPSS Version 29 software. The results of the study show that Brand Ambassador has a significant effect on Purchase Decisions, this is proven by the calculated t value of 3,253 > t table 1,660 and the significance value of 0.002 < 0.05. Brand Image also has a significant influence on Purchase Decisions, this is proven by the results of the t-test calculation of 4,201 > t table 1,660, and the significance value of 0.001 < 0.05. Product quality that significantly affects the Purchase Decision, this is proven by the results of the t-test calculation of 2,994 > t table 1,660, and the significance value of 0.003 < 0.05. Simultaneously, the variables Brand Ambassador, Brand Image, and Product Quality have a significant effect on the Purchase Decision, which has been proven by the results of F calculation of 23,528 > F table with a value of 2.70 < 0.05, the test results show that the three variables complement each other in influencing consumers in making decisions to buy Whitelab products.
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